How are you different from other cosmetic sites on the Internet?
We are the only site to offer a subscription based service for purchasing high-end name brand cosmetics that have been chosen specifically for you!

Can I join the club if I don’t have a credit card?
Yes, Just complete our online questionnaire and at the payment option select ‘check or money order.’ Then send your payment to: P.O. Box 27072 Federal Way, WA 98093. With each months shipment you will be pre-invoiced for the next month. Club members using the check or money order are still bound by the terms and conditions of all other club members.

Will you sell my personal information?
No. We will not sell your personal information to another company. On a few occasions we may send you information either with your order or through the postal mail on products that we think are fantastic.

What is your return policy?
We understand that sometimes skin tone can be difficult to match. We allow exchanges on all foundations, powders, and concealers. Since all of our products are carefully selected for each person. We are confident you will be completely satisfied with your monthly selection.

Do you charge extra shipping?
No! Shipping is included for all of our club members with active memberships.

Do I have to join the club to get the products?
No. If you are interested in any of our products please visit our website and you will find most of our products available for purchase. The difference is as a club member you can save up to 30% on most of our products and receive free shipping on your subscription and any additional purchases you make on our website.

Can I reorder products? Yes, you can reorder products. We maintain a database on each of our club members to ensure that their products are related to each other. Because of this just let us know what you want and it can be purchased. Shipping is free to our club members even when they make purchases of $25 or more from our online boutique

If I join the club, how long will my membership last?
Our membership levels are 3, 6 or 12 months each. At the end of each membership you will receive an email from our staff asking if you would like to enroll again. We want each of members to enjoy the commitment level that they are comfortable with.

How can I cancel my membership?
We offer multiple membership levels to allow each individual to purchase the time period they are comfortable with. Once your term is ended your membership will be cancelled, unless you tell us you would like to renew.

Are all of your store products available in the Makeup Monthly Club?
Yes! You will have an opportunity to receive any of our products in your selected subscription category.

Can I make purchases from the store if I am in the Makeup Monthly Club?
Yes. If you make a purchase in our store your account will be updated to ensure that you do not receive those products as part of your subscription. Also remember shipping is free if you spend $25 or more in the store if you are a member of the Club!

How am I billed?
You can choose to pay for the entire club membership at once, or have your credit card charged monthly. It's totally up to you. You are given the option when you fill out our secure online order form.

When will the membership charge appear on my credit card?
We bill you in full before the first selection or "Welcome to the Club" gift card is actually shipped.

How do I know what selection is coming next?
We consider part of the fun in our club to be the anticipation of the next selection, so we don't publicly announce the selection in advance. But do know that the package that you receive each month will contain products that have been specifically selected for you!

How safe is ordering online?
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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